Member assistance program

online and mobile tools

Chatbot Services

Get help navigating our services, even while we sleep! Open the White River Credit Union skill from Amazon Alexa, Facebook messenger, or Google Home. What is the virtual assistant? It’s a chatbot, computer software that understands simple questions and can provide you with the answers you need. The more questions it gets asked, the more it learns, and the better it will get at helping you out! It’s safe and secure to use, and you can send written messages through the Facebook messenger app, or talk to it on Amazon Alexa or Google Home.

To use the bot on Facebook messenger:
Go to your Facebook page online and click “Message” on the White River Credit Union page, or search for “White River” in the Messenger app, then start a conversation!

To use the chatbot on Google Home:
Just say “Ok Google, talk to White River” and then you can get started asking questions!

To use the chatbot on Amazon Alexa:
Using the Alexa app on your phone, search for the skill “White River” and add it. Once it’s added to the app, you will be able to say, “Alexa, open White River” to start a conversation.

Bonus: The White River CU virtual assistant is also available on SMS! You can connect with us through text. Just text (360) 825-4833 to chat with the White River virtual assistant to learn about our services, general financial knowledge, and more! For additional instructions, click the button below.

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